Got questions? Want to book something special? We're here and ready to help make your stay unforgettable.
1888 Shadow Lane
Vancouver, BC V6E 4R3
Canada
We're right in the heart of Vancouver, just 20 minutes from the airport. If you're driving, there's underground parking available. Need a ride? Our concierge can arrange pickups - just let us know!
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We typically reply within 2-4 hours during business hours. Late-night messages get answered first thing in the morning with coffee in hand.
No bots here. You'll talk to actual team members who know this place inside and out and genuinely care about your experience.
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